Terms and conditions

Peecho

Terms and conditions

Agreement

By using, accessing or attempting to interact with Peecho, or other Peecho services, websites, software or any of our licensees services or software (collectively called "services"), the "user" (that's you) agrees to be bound and abide by the terms and conditions of this agreement with Peecho.

Introduction

Peecho offers a cloud print platform for third party application owners (called "merchants") and their consumers. Peecho operates as the intermediary between many merchant applications and print facilities. We execute production orders on behalf of these merchants and charge them for each transaction.

Peecho also offers several services surrounding the platform, including consumer applications. These services may be used by end users (consumers), too.

Content policy

General content

Content includes messages, images and other data that you post to forums, groups, websites or services that can be viewed by other users. Content is also the material that you submit for production, publication or other distribution through our services.

When posting content, you keep your copyright. However, you grant Peecho the non-exclusive right to post, display, copy, and modify the content and to sell or otherwise transfer that content within the limitations of the operation of the forum, group or other location to which the content was posted.

Publication terms

When you provide content for publication, production, distribution or sale, additional rules apply. Users, including - but not limited to - third party application owners ("merchants", people who use Peecho as a business-to-business service) and their consumers, grant Peecho a non-exclusive, worldwide, fully-paid and royalty-free license to reproduce and distribute the content they deliver for the purpose of printing and distributing the products that they ordered through their applications or otherwise. Users agree that Peecho reserves the right to maintain and store the electronic files for this purpose and to maintain an archival copy.

Peecho does not alter the content of a product in any way. We don't proof, edit or change images, texts or other assets. So, Peecho is not responsible for the content of any product that is ordered through our services. Don't blame us for misspelled words, factual errors, grammatical mistakes, poor quality pictures and so on. The owners of the third party applications (the people that we call "merchants") are fully responsible for the content they or their users deliver to us for production, including personal information of users and other people.

Bad things

However, Peecho does not allow content to be submitted that goes against the law in The Netherlands, your own current location, the country of the merchant or the country of the recipient. The final choice of whether an account is in violation of any of these policies is at the sole discretion of Peecho. Violation of any of these policies may result in tracking information being stored to identify the offending user, and permanent restriction from holding an account on the service.

We expect all our users to respect the intellectual property of others. However, if you believe that your work has been copied, posted, or used in any way that constitutes copyright infringement (whether on the Peecho web site or in any product created using Peecho software applications, third party software applications or any of our services), please contact the legal department of Peecho. We will investigate the matter and may take the associated content and resulting print jobs out of our systems if necessary. We may even ban the offending user if we see enough reason to do so.

The service

Return policy

Consumers are kindly requested to send their returns to the customer service associated with their merchant. The merchant may file a request for a re-print at Peecho within 30 days after the shipping date of the original print job. We will then do a re-print. If the return is due to the content of a product, rather than the physical aspects, Peecho will bill the merchant for both the print and the re-print. This also goes for products that are returned due to a clearly erroneous use of our services on behalf of the merchant. In general, we tend to be friendly people, so don't worry too much about the last one.

Just one more thing about quality. Because we use multiple factories in several regions, minor differences may occur across products printed by our different printing partners - even for the same product. For example, these differences could be - but are not limited to - slight variances in color, binding and paper gloss.

If you have a question about charges made to your account, please contact us immediately. If the charges were made in error, we will immediately credit your account or credit card account for the appropriate amount. However, any user who repeatedly disputes credit card payments that are found to be valid might be permanently blacklisted and barred from use of the service. If our collection efforts of past due fees and costs fail, unpaid debts will be reported to all available credit reporting agencies.

Service conditions

  1. Peecho provides services on an "as is" basis. See the disclaimer for additional rules on this topic.
  2. Peecho does not validate any information provided by the user for use with services for content, correctness or usability.
  3. Peecho will not necessarily provide free support for the user in the use and operation of Peecho services.
  4. Only services and features that are clearly marked as "free" or "no charge" are free or without charge. Everything else provided by Peecho is provided for a fee and the user is liable for such fees.
  5. The services are only to be accessed and used by those explicitly authorized to do so - to put it simply: you need to have a proper Peecho account to be a merchant.
  6. Use of Peecho services requires a certain level of technology knowledge. The user is required to have the necessary technical knowledge to use our services.
  7. The user may not disassemble, decompile, reverse engineer, create a derivative work, copy or display the software code in human readable form except as explicitly provided for in this agreement. See our open source license for the exceptions.
  8. Only with the written consent of Peecho, the user may rent or lease or provide the services as-is to third parties. Give us a call if you would like to do this.
  9. Pre-publishing, marketing, distribution, and other tools and services are available through our website. These may include links to websites outside of the Peecho services. Once you visit one of those sites, you are subject to the policies of that new site. Peecho is not responsible for these policies whatsoever.    

Open source license

Users, including merchants, who use our open source applications (i.e. applications that are indicated by Peecho to be open source, so this excludes the cloud print platform itself and a few other apps) have to agree to the following license.

Our open source applications are licensed under the Mozilla Public License Version 1.1. This license is effectively a statement that you can take the code and do anything with the program or its source, but you do not have any warranty and none of the authors has any liability. Basically, you cannot sue anybody.

Among other stuff, the license contains the following:

The license is intended to encourage product commercialization. As a merchant, you may create a Larger Work by combining covered code with other code not governed by the terms of the license and distribute the larger work as a single product.

Liability and warranties

Liability

  1. Under no circumstances, including negligence, shall Peecho be liable for any damages that result from the use of or inability to use the our services.
  2. Peecho will not accept liability for damage or loss of any files, orders or content.
  3. Notwithstanding the above, exclusive remedies for all damage and loss shall not exceed the aggregate dollar amount which were paid directly to Peecho for the production and distribution of the damaged products, whether by a merchant or an end user.

Warranties

  1. Peecho makes no warranties or representations of any kind, whether expressed or implied for the services.
  2. Use of our services is at the user's own risk. Peecho or partners do not warrant that the services will not be interrupted or error free; nor do we make any warranty as to the results that may be obtained from the use of the services or as to the accuracy, reliability or content of any information service or merchandise contained in or provided through the Peecho service, unless otherwise expressly stated in this agreement.
  3. Peecho disclaims any warranty of merchantability or fitness of the services for any particular purpose.
  4. Under no circumstances will Peecho bear any responsibility for any damages arising as a consequence of scheduled system unavailability. Outages for maintenance, upgrade or repair will be announced on the Peecho blog.

Privacy policy

Thank you for visiting the Peecho website and reviewing our privacy policy. Our privacy policy is clear: we will collect no personal information about you when you visit our website unless you choose to provide that information to us.

For site security purposes and to ensure that this service remains available to all users, Peecho employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under international law.

If you choose to provide us with personal information by sending an e-mail to Peecho, or by filling out a form with your personal information and submitting it through our website, we use that information to respond to your message and to help us provide you with information that you request. If you submit your resume through our website, we use your personal identification information only in considering your application for employment. We do not collect personal information for any other purposes. The information you provide is not given to any private organizations or private persons. Peecho does not collect or use information to sell to commercial marketing hawks.

If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally.

We automatically collect and store only the following information.

When you visit Peecho's websites, cookies may be placed on your computer that help us provide you with a good browsing experience and improve our service. More specifically, we use cookies for the following purposes:

You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if you do so, you may not be able to use the full functionality of the Peecho website.

Our website has links to the websites of many other organisations. Once you visit another site, you are subject to the privacy policy of the new site.

About our software and our websites

Information on this site or in any of its assets is solely provided for general information purposes, on an as is basis. Despite our efforts, it might not be accurate, complete, up to date or applicable to any particular case.

The information may relate to products or services that are not available in your part of the world or country. We make no representations and disclaim all warranties, express or implied, including without limitation warranties of suitability and fitness for a particular purpose or non-infringement.

We will not be liable for any special, direct, indirect, consequential or punitive damages or loss (including, but not limited to, lost revenues or profits, business interruption and loss or damage of data or software) whether in contract, statute, negligence or any other tort or otherwise, arising in or out of connection with the inability to use or the use of this website, its assets or our software - or any action or failure to act taken in reliance on the information in it or any linked site.

We do not warrant or represent that this web site, its downloaded materials, its content, its assets and its services and any linked site:

Any rights not expressly granted herein are reserved. All intellectual property rights in this website and its contents belong to Peecho and Sander Nagtegaal. No part of this website may be reproduced or adapted in whole or in part without referring to its original source.

Copyright notice - © 2009-2013, Peecho. All rights reserved.

contact@peecho.com
Peecho New York (USA)
+1 (212) 681 2574
Peecho Amsterdam (NL)
+31 (0)6 4000 4007

Peecho representative USA

228 East 45th Street, 9th floor
New York, NY 10017
United States of America

Peter Arensman, VP of business development
+1 (212) 681 2574
usa@peecho.com

Peecho HQ

Rokin 75-5
1012 KL, Amsterdam
The Netherlands

Martijn Groot, Chief Executive Officer
+31 (0)6 4000 4007
martijn@peecho.com